Our Feedback and Testimonials

Our feedback and Testimonials that we receive from our patients and clients is pivotal to service improvement, clinical excellence and for the evaluation of our service users experience.

We use a range of tools to understand what we are doing well and areas that we can improve on. Below you will find feedback and testimonials from our clients, service users and patients.

We are also listed on Trustpilot where our clients can submit reviews on the service that they have received. Click the Trustpilot link below to see our reviews

Trust Pilot Reviews
Our Feedback

A B Medical  Services recently undertook an emergency transfer for me as the Manager of a Kent Nursing Home, bringing a very unwell resident to the Home. This was undertaken immediately and efficiently and the resident himself reported that, although he had been dreading the pain that the journey would cause, he was amazed at the careful assurance that this would be minimal… And it was!! I would like to thank the team at A B Medical Services for such great service, given with literally no notice. Much appreciated!

Manager, Hythe View


We cannot praise A B Medical enough. Ash was very helpful. He took away a lot of the worry we were all feeling and reassured us all. He is a credit to your firm. I would thoroughly recommend the service you give to anyone needing assistance in repatriating a loved one stranded abroad.

Medical Repatriation Client

S. Hall

We are a TV Production Company and we used A B Medical Services for our location based shoot. They were professional and courteous throughout, especially in tough working conditions. I felt confident about peoples safety and they were always on top of things. I would use them again for all of our shoots and I can highly recommend their services.

Production Director


Diverse Care were part of the Abridge carnival on 29/06/2014. We acquired the services of AB Medical for the day to provide paramedic support for the whole event. Although there were no incidents on the day the way they set themselves up and provided information of what would happen in the event of an incident encouraged us all and allowed us to enjoy the day.

Diverse Care UK Limited would strongly recommend AB Medical to any event organizer and we will be working with them from now on throughout the year.

Thank you for and on behalf of Diverse Care UK Limited.

Mark Gleed

A B Medical Services and their team were excellent once again. Very professional and handled every issue that arose efficiently. It was a weight off my mind to know we had the support of A B Medical Services at our event and would of course use them once again for our next event. Thank you guys, much appreciated!

A.B - Football Tournament

Club Managing Director

On the day our medic turned up promptly and was fully equipped for just about anything! As an event organiser I found A B Medical Service’s approach to our event very professional and reassuring. We will be using them again next year

Cycle Road Race Organiser


A B Medical Services covered my event last week and they were excellent. They went above and beyond the call of duty with my clients, and gave a great service.I will be using them again

Event Organiser

D Jones

The medical team that attanded our nightclub for a special event were excellent. Great to talk to, Great with our customers and a really slick service. Communication with A B Medical both from booking to the event was also faultless. A1


V Holden

A B Medical services are at all our events! Organising running events is no easy task, but knowing we have the guys there is definitely reassuring. They are punctual, professional and very proactive and always a pleasure to work with!

Event Director

V Appadu

In order to get my terminally ill Father back to the UK we had to arrange medical repatriation for him, I had no idea where to start but the moment I contacted Ashton He put my mind at ease and everything was organised within a few days professionally and efficiently.

Ashton made us feel relaxed the moment we met. We felt very safe and comfortable throughout our whole journey. We were shown outstanding care, support and empathy. He had a genuine interest in us and could not have done more to help us.

A fantastic service, highly recommended. Very thankful for all your help

Medical Repatriation Client


Outstanding , professional ,smart and confident event support provided for another year , makes me the event organiser look good !

River Races


The service provided by A B Medical Services exceeded my expectations. We had an incident at our event and the staff from A B Medical Services acted in a very professional manner and dealt with the situation better than I could have imagined. I would definitely use them again and would certainly recommend them

Diabetes UK


We organised a public flower and village show, attended by some 6,000 members of the public, and the 2014 show was held in mid July. We had every confidence in the A B Medical team who looked after our first aid needs this year. They were friendly, helpful and professional, and I am quite certain that they would be most capable and efficient in any medical situation which might occur. We are grateful to them for their able assistance


Flower Show Organiser


We would like to say a thank you to A B Medical Services (UK) Limited for your support of the Chilton D-Day Commemoration and Village Festival that took place on Saturday 7 June 2104. The Festival was an outstanding success. The accolades for a fantastic, inclusive community Festival with great live music, entertainment and stalls, which also fittingly commemorated the significant contribution made by the men of 6th Airborne Division and the RAF’s No.38 Group, continue to roll in.

The event was well attended, blessed by warm weather and was opened by the local MP Ed Vaizey. The Lord Lieutenant of Oxfordshire was the guest of honour for the Commemoration Service. Also in attendance were the local units of the Royal British Legion, RAF Associations, Veterans Groups, and Air Training Corps, Scouts amongst many others.

A B Medical Services (UK) Limited was in attendance throughout the Festival providing a first class service. It swiftly became apparent that, as the Festival organiser, I was able to relax secure in the knowledge that the First Aid Cover of the event was in good hands. The staff’s friendly, relaxed and professional manner ensured that they integrated well with the attendees and were on hand if and when needed. In fact the they became part of the Festival and were a real pleasure to work with.

Festival Chairman


The first aid officer who attended the our NHS Open day was timely, polite and very efficient. I believe he only had a few minor cuts and scrapes to deal with in the day but he was extremely professional throughout – I would definitely use A B Medical in the future

Events Manager

P Munro

We are very impressed with the service we get from A B Medical Services at our events. They are very professional and caring and have a great understanding of our needs

Operational and Regional Manager

G. D

A B Medical Services far exceeded anything I could have hoped for. Having never contracted emergency medical services for an event before, I was nervous about how things would work out. However, from the moment our team met Ash and Jack it was clear we had made the right decision. They were exceptionally professional, skilled, easy to work with, quick to lend a hand with odd jobs, able to seamlessly blend in with the flow of our event, and an absolute delight to be around–both for the crew and the cyclists. I hope no one else has events in the month of September because they’re hired for life!

IA 2019


This is the 2nd year we have used A B Medical for our annual county rugby tournament and are delighted by the quality of care delivered to both children and adults/ parents across various age groups. We’d recommend any event organiser using them as they are suitably qualified and competitively priced offering a complete peace of mind… 

SE Rugby


I have covered a lot of bike races as Commissaire, with a following paramedic vehicle, and they have always provided outstanding service when required (thankfully not too often)

British Cycling Commissaire


A B Medical Services were helpful and accommodating throughout our experience with them. Hired for a marathon and half-marathon event, communication with the company was made easy in the run up to the race, and we were reassured by the depth of detail they gave us about what they’d be providing before we confirmed our booking. On the day, the team was quick to respond to the minor medical problems that we encountered, and was very cooperative with the somewhat unconventional lay-out and organisation of our event. Overall, this was a very positive experience, and we would definitely use A B Medical Services again

University of Cambridge

A B Medical Services provided exactly the level and quality of medical cover that we needed for our event. A well organised company able to provide a professional and well presented service thats vital to providing reassurance to participants and staff alike, letting them know that they are being well looked after. Thank you again for your help and I am sure we will be working together again soon

Charity Event Organiser


I participated in a 3 day cycling race last weekend (May 14). I crashed quite badly and was immediately attended to  by the medical car following the riders. I would like to express how grateful I am to the Medic (DP) who did a simply outstanding job. He immediately assessed my condition and injuries and took care of my wounds. He was friendly, helpful and everything I could wish for.  Many, Many thanks

Patient - Road Cycle Race Participant


A B Medical Services covered my boxing match when St Johns pulled out at the last minute. They were very polite and professional. Highly recommended

Event Planner

P Wooz

As an event, we have our own review process and we found that the service provided by A B Medical Services was outstanding in every respect.

Event Organiser and Chairman

C Riches

Staff Access

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Call:  03443 100 150

24/7 Contact: +44 (0)7590 542 513

E-mail: operations@ab-medical.co.uk

(UK) In a medical emergency dial 999 or 112

CQC inspected and rated good